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How to Leverage Ratings and Reviews to Drive Sales and Build Trust

Online ratings and reviews have grown in importance over the last several years. And as consumers continue to shift to online channels amid shelter-in-place and social distancing guidelines, its impact on your bottom line will only continue to expand.

Brand manufacturers must see their products through the eyes of their customers.

Watch the latest Digital Shelf Virtual Summit session where Jon Jessup, founder and CEO of review management platform Reputation Studio, will show you how to drive sales and build trust with shoppers across priority channels.

Jessup will provide a clear action plan for brands interested in capitalizing on their ratings and reviews. Brands will learn how to consolidate review data to give ecommerce teams deeper insights for future strategy development. He will also highlight real-world examples of how successful brands gauge customer sentiments and streamline processes to provide the multichannel customer support and engagement buyers crave.

You’ll learn how to:

• Drive sales using insights from online review data;

• Improve brand response rates and quality with new strategies; and

• Drive organizational change and improve products, content, and customer service.