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Salsify Help & Support

We're here to make you successful.

Knowledge Base

Get Answers

Visit this page for instant access to detailed documentation on all aspects of the Salsify platform.

Available: 24/7

E-mail

Email Us

Please provide as much information as possible, and include worksteps so we can recreate the issue if necessary.

Response time: 1 business day (typically much sooner)

Phone

1-844-725-7439

Call us for more urgent issues or questions. Our support engineers are standing by to assist. We can easily jump on a screen share if necessary.

Available: M-F, 8:00am - 6:00pm ET