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    October 15, 2020

    How to Respond to Customer Reviews on Your PDPs

    6 minute read
    Brands know consumer trust is paramount to customer acquisition and retention, but effectively building this trust can pose challenges to brands. Trust takes years to...
    by: Brian Johnson
    October 13, 2020

    How to Bring In-Store Holiday Shopping Experiences Online

    6 minute read
    With holiday shopping around the corner, consumers will continue to shop online due to COVID-19 and social distancing orders. The shift to online shopping is becoming a...
    by: Annie Shum
    October 8, 2020

    5 Legacy Brands Embracing the D2C Model

    5 minute read
    The COVID-19 pandemic has shifted more buying online. Legacy brands that relied solely on department stores and other third-party retailers to reach customers have faced...
    by: Lauren McMenemy
    October 7, 2020

    How to Stay Ahead of Shifting Consumer Buyer Behavior in a Changing COVID-19 Market

    5 minute read
    Consumer buyer behavior is continuously changing. What’s essential one day is no longer critical the next. And the ongoing COVID-19 pandemic is only making it harder for...
    by: Barb Mosher Zinck
    October 6, 2020

    How to Leverage the Voice of the Customer With Review Insights

    5 minute read
    You must monitor and respond efficiently to reviews to provide the transparency that gains consumers’ trust, protects your reputation, and helps you win on the digital...
    by: Jonathan Herman