Achieve Success Faster with Customer Success

At Salsify, customer success is woven into everything we do. We’re with you every step of the way- from planning, to implementation, to launch, and beyond. With over 500 successful implementations under our belt, we understand the complexities of your business - and the commerce industry – and are ready to partner with you to build the best solution for your organization, increase adoption across your team, and provide ongoing support and learning resources whenever you need it.

Design the Best Solution for your Business

Salsify’s team of technical experts are ready to help you design and implement the best solution for your business. We help you architect your solution, integrate it into your ecosystem, and customize it to meet your team’s goals.

The team at Salsify is second to none. The on-boarding process was smooth and the platform is quite intuitive. This allowed my team to quickly utilize all of Salsify's digital asset management features, and, in turn, deliver more value to our own business partners and customers.
Jeremy G.
Director of Digital Marketing

Get Advice from a Team of Business Experts

Meet your business goals with the help of our Customer Champions. We’ll monitor your program, help you optimize your Salsify implementation, and provide adoption strategies to drive success on your team.

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Access Support Whenever You Need It

“The support staff is the best of breed. They are responsive knowledgeable engineers and will work through complicated requests.”
Rachel P. Verified current user review on G2 Crowd
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Become a Salsify Expert

Accelerate your team’s success with Salsify’s learning resources. Join live and on-demand trainings, discover content just for you with personalized self-paced learning journeys, and experiment with emerging features with our LABS program.
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Connect With a Community of Thought Leaders and Peers

Salsify offers opportunities for you to collaborate with industry peers and learn from retail experts. Join us for our our annual conference, Transformers, and regional user groups in your city.
My favorite aspect of Salsify is the ability to quickly see what information is missing from a given product. The image tools are also very powerful. Salsify devs are constantly working on the features that are likely to be used by our company and they often anticipate needs.
Adam M.
VP, Ecommerce