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What is the digital shelf?

Your brand is discovered, researched, and bought along a non-linear, digitally-influenced shopping journey. Take control of each touchpoint.

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Open Experience Alliance

An alliance of brands and retailers committed to creating the experiences customers deserve across the digital shelf.

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The Digital Shelf Institute

A community of manufacturing executives sharing presentations, interviews, and strategies on how to win on the digital shelf.

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The Digital Shelf Summit

An annual gathering focused exclusively on commerce opportunities for brand manufacturers. Learn how to drive growth for your business.

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Product Experience Management

Drive performance on the digital shelf with product content management, activation, engagement, and ongoing optimization.

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Product Information Management

Manage your product information and optimize it for success across every channel, without sacrificing security or control.

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Digital Asset Management

Deliver above-the-fold and below-the-fold rich content that expresses the value of your brand and improves conversion.

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Product Content Syndication

Send the right content to every touchpoint, continually optimized to fit the changing requirements of each channel.

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Global Data Synchronization Network

Manage and syndicate all your product data, both operational data and marketing content, in one platform.

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Enhanced Product Content

Create and send below-the-fold product details to your key retailers, quickly and at scale across your product catalog.

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Chat

Reach shoppers on retailers product pages at the point of purchase

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Social Commerce

Sell on social media platforms, like Instagram and Google Shopping, and build emotional connections with shoppers where they browse.

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Insights

Optimize your performance with a holistic view of your digital shelf analytics tied to a workflow to make changes that will have an impact on your sales.

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Architecture

A flexible, agile, and rapidly adaptable system that allows brands to manage complexity and overcome organizational barriers.

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Modern Platform

A secure cloud-based, multi-tenant software-as-a-service that enables dynamic scaling and rapid deployments.

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Customer Success

A partner to support your business goals, increase adoption across your team, and help you achieve success faster.

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About Us

A company dedicated to your success and built to empower brands to win on the digital shelf.

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Content

Explore our library of resources to grow your business across the digital shelf.

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Support

Reach our experts to get the answers and help you need.

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Engage with customers at the point of purchase

Drive engagement and sales with real-time interactions

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With Salsify Chat, it was like we were standing in the aisle with the customer while they were making their buying decision.
Mitzi Krone
Sr. Director of Customer Service and Sales Support
Pacific Cycle
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Reach customers where you’ve never been able to reach them before.

Chat directly from product pages of retailers like Target and Walmart
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Help shoppers decide to buy

Provide information needed to make purchasing decisions - in real time.
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Use real interactions to inform your strategy

Improve your product and your marketing with insights from customer chats.

View chat transcripts in your PIM and incorporate insights into your copy.
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Integrate with your existing customer service chat tool for easy set up

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Chat is more powerful when it connects to your data

To deliver engaging product experiences for every channel and every shopper you need more than chat. You need an integrated platform that connects those direct connections with your customers with your content, syndication, analytics, and inventory management.

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Built to serve our growing retail and brand networks