Takeaway: The days of disconnected retail silos are numbered: 85% of retailers agree that unified commerce is a major priority for their businesses. So what exactly does this approach mean to you and your business? Here’s a hint: The consumer is central.
By Josh Mendelsohn on 9:06 AM on February 17, 2017
Immersive shopping experiences online and in-store – where consumers are engaged and entertained – are the expectation, no longer reserved for flagships in major cities. The behind-the-scenes hero of customer experience endeavors today is product content. It’s critical to informing and guiding shoppers to the product characteristics they are seeking.
By Peter Crosby on 12:57 PM on October 6, 2016
At this year’s Shop.org Retail’s Digital Summit, we all got a glimpse at the future of retail. Both technology and consumer demand will drive the challenges and opportunities for the retail landscape ahead of us. First, the speed and disruption of new technology is only going to increase. Keeping pace requires new systems of flexibility and coordination from retailers in-house and across the aisle. Who’s ready for “blink to buy” contact lenses?
By Josh Mendelsohn on 7:00 AM on September 6, 2016
By Cara Wood on 12:01 PM on August 15, 2016
The Takeaway: This year's Amazon Prime Day has taught us few lessons about ecommerce, online shopping behaviors and the modern retail space in general.
Did you buy anything on Amazon Prime Day? If you did, you likely spent around $112, contributing to the $2.5 billion in sales that Amazon raked in. And your order was just one of approximately 22,321,428 other Amazon Prime Day transactions.
The Takeaway: A recent survey highlighted the need for excellent in-store experiences, and getting there requires using digital tools in-store to support those experiences. Here are five brands that get it.
The science fiction world of retail, where physical shopping is fueled by digital tech, is way closer to reality than you might think.
The Takeaway: Whether you were in attendance or couldn't make it, check out some of the most important points from IRCE 2016.
For the 12th year in a row, leading retailers and industry experts from around the globe have come together for the Internet Retailer Conference & Exhibition (IRCE) .