Behind TikTok Viral Products: Here Are the Makings of a Viral Product
Over the last few years, TikTok has become one of the most pervasive social media platforms — driving everything from what users wear to what they eat and buy.
According to the Business of Apps, it was the second-most globally downloaded app in 2023, with more than 654 million downloads. And with eight new users joining every second (per Hootsuite), there are endless opportunities for viral products on TikTok.
TikTok enthusiasts aren’t just any users, though. They’re highly engaged users. In fact, TikTok is the most engaging of all social media apps, with Statista reporting an average user session time of 10.85 minutes.
The binge-worthy nature of TikTok makes it the perfect place for consumers to consume — whether it’s content, hacks, or product ideas. For brands, it provides the ideal backdrop to showcase new products and existing ones.
Why TikTok Is the Perfect Place for Product Inspiration
According to Data.ai research, consumer spending on TikTok reached a staggering — and record-breaking — $10 billion in 2023.
From cosmetics and pet supplies to mobile games and food, consumers are increasingly buying things they need and want directly through the social media app — so much so that Data.ai projects TikTok reaching $15 billion in consumer spending by the end of 2024.
@thinkertoysca Color Changing Strawberry Pens! #kawaii #Japanese #bcmini #thinkertoys #morganhill #colorchange #strawberry #cute #fyp
♬ Just a Cloud Away - Pharrell Williams
Video Source: @thinkertoysca
The “sharing is caring” aspect of TikTok — with videos posted by real-life people using real-life products — gives shoppers the confidence they need to buy a product they may have been more skeptical about had they only seen it in a print ad or a sponsored Instagram story.
What Is a Viral Product?
In today’s digital world, anything can go viral — a meme, a song, a dance, even an idea. When something goes viral, it spreads quickly throughout the internet. In many cases, virality involves iteration, with other people taking their own spin on a viral concept.
Products go viral when users — including casual social media browsers, influencers, and everyone in between — see and circulate products rapidly among their communities. This often occurs because the brand has created highly engaging and shareable content that encourages user engagement.
Viral products can not only increase conversions, but also give brands a serious boost in customer awareness and engagement. When a consumer sees the product on all their friends’ social feeds, they’re more likely to check it out themselves.
How Do TikTok Viral Products Work?
Viral videos (and the products they feature) have a specific course of action.
TikTok sprinkles them across a handful of “For You” pages (FYP) to see how people interact and engage with them. The FYP curates a library of TikTok videos a user might be interested in based on their past viewing habits.
If the videos get a lot of likes, shares, and comments, TikTok will show them to a few more people. This can quickly create a snowball effect that can see products take off literally overnight.
When users open the app, they’re shown videos that others have already heavily engaged with, which acts as a form of digital word-of-mouth marketing. When a product really takes off, it can create a ripple effect and clear the shelves in a matter of minutes.
Over the past couple of years, there have been countless products that TikTok users have sent viral all around the world.
U.K. Skincare Brand Sees 65% Week-on-Week Increase in Sales
In 2020, U.K.-based budget skincare brand CeraVe had products sell out across retailers — like Superdrug — due to viral TikTok videos, as reported in Cosmopolitan.
The videos showed before-and-after clips of consumers using CeraVe to demonstrate how the product was clearing up their skin. The nearly 15-year-old brand reported a 65% week-on-week increase in sales in one month — and TikTok users are constantly complaining that their favorite CeraVe products are sold out.
@hyram AD: You’re Cleansing Wrong 😬 w/ @cerave 🙏 #skincarebyhyram #cleanseyourskinweek
♬ original sound - Hyram
Video Source: @Hyram
U.S. Clothing Store Sees Sales Increase by 200% in One Day
In 2021, NBC News reported that sales of Gap’s “high-rise cheeky straight” jeans and “sky-high straight” jeans skyrocketed after a series of TikTok videos that showed users trying on the jeans in front of the camera to demonstrate their great fit and high quality.
The brand saw a 200% increase in the number of jeans sold online in just one day. TikTok essentially gave a struggling brand (which had closed more than 100 stores the year before) a new lease on life.
@hkonopka Make these jeans blow up. When I tell u I’m obsessed
♬ original sound - Haley Konopka
Video Source: @hkonopka
French Skincare Brand Becomes a Huge Hit With the Gen Z Market
French skincare brand Caudalie had the help of the Kardashians and other top-name beauty influencers in its journey to virality after being around for more than 20 years.
As Grazia reports, Caudalie’s Instant Detox Mask went viral after amassing more than 2.9 million views under the hashtag #caudaliedetox.
Viral videos showed users promoting before-and-after images of how the mask had helped their skin and made a difference to their appearance — ultimately introducing the product to a new target market.
@glamzilla INSTANT DETOX MASK!!!!!???? This is a cult, classic formula that will live on forever, its by @Caudalie and its the Vinergetic C+ Pore Minimizing Instant Detox Mask. It’s a pink clay, mask that cleanses your skin, and leaves it looking so much more luminous and clear! It works on all skin types but if you are acne prone, you are going to love this! It absorbs the impurities, sebum and oil from your pores and gives you an INSTANT SKIN DETOX in 10 mins! I highly reccomend this cause I have been using this for YEARS!! Its a game changer #beautytok #skintok #skincare
♬ original sound - GLAMZILLA
Video Source: @glamzilla
What Do Viral Products All Have in Common?
It’s a mistake to think that TikTok viral products are brand new, innovative ideas dreamt up by an imaginative bunch of Gen Zers.
In fact, lots of the products we’ve mentioned here aren’t new at all — they’re tried and tested, some dating back 20 years or more.
The products we’ve seen go viral are often well-established products that have been reinvented for today’s audience, but, most importantly, they solve a specific problem: CeraVe offers an affordable skincare product that actually works; Gap’s jeans make the dreaded task of jean shopping a whole lot more bearable; and Caudalie provides a way for shoppers to clear out their pores quickly.
How Do You Make a Product Go Viral?
Products can go viral by pure chance, but that’s not always the case. There’s often a group of savvy social media marketers sitting behind the scenes concocting a TikTok strategy that will get their products seen by millions.
If we boil it down, viral products have three key ingredients. These products are:
- Well-established;
- Able to tackle a specific problem; and
- Relevant to the younger market.
A strong TikTok strategy aimed at virality communicates these three ingredients in highly engaging ways that resonate closely with target audiences.
TikTok videos that demonstrate how a product works or impacts the person using it tend to perform well, as they give consumers evidence of the product’s effectiveness — and often add a much-needed human touch in an otherwise digital landscape.
Some brands even incentivize virality on social media by giving users discounts for liking or sharing posts.
Regardless of what you’re promoting on TikTok, though, it’s critical to create videos that connect with your audience. If shoppers don’t see themselves or their interests reflected in your post, they’ll likely keep scrolling.
3 Top Tactics To Make Your Products Go Viral
Here are some tactics that we’ve seen work in the past.
1. Make Old Traditions Relevant to a Younger Market
According to AdAge, stalwart brand Vaseline enjoyed a resurgence in 2022 after the “slugging method” — which involves using petroleum jelly as the last step of your night-time skincare routine — went viral on TikTok. While the term is relatively new, the practice is very much traditional.
Part of the challenge the brand faced was to take old habits and make them relevant for the younger generations on TikTok.
So many people were already familiar with Vaseline, a staple in many households. By reframing the kind of content it was putting out to focus on tips, tricks, and hacks, the brand was able to increase awareness and make the trend stick.
Image Source: TikTok
2. Promote Reviews From Influencers
Brands aren’t paying for their products to go viral on TikTok. Quite the opposite — the idea is that these items are picked up by influencers and smaller accounts to create a snowball effect. According to Salsify’s “2024 Consumer Research” report, 21% of consumers recently bought a product because a social media influencer recommended it.
Most viral products are backed up by countless influencer posts promoting them. This acts as a digital word-of-mouth strategy, which ends up selling out the most popular items.
3. Create a Hashtag
Hashtags group similar posts together and, if a hashtag is trending, the topic, brand, or product it’s promoting has a good chance of trending, too. The #skyhighmascara hashtag that promotes Maybelline Lash Sensational’s Sky High Mascara has more than 37,800 posts and features thousands of “reaction” videos from both big-name and small-fry TikTokers.
Image Source: TikTok
How Often Do Viral Products Sell Out?
Products that go viral often sell out. There have been plenty of complaints from consumers who can’t get their hands on the Maybelline Sky High Mascara in Superdrug or find Gap’s famous TikTok jeans anywhere in-store. Even feta cheese became scarce when a feta pasta recipe went viral on TikTok in 2021.
@d_shaba I can eat this everyday bye ✨ #fetapasta
♬ original sound - Daniella shaba
Video Source: @d_shaba
But it’s hard to know which brands are being truthful with their sold-out labels and which are doing it as part of their strategy.
Marking a product as sold out increases the sense of urgency around buying it and taps into that all-consuming fear of missing out (FOMO).
No one wants to feel like they’ve been pipped to the post by every other shopper out there.
But it’s hard to know which brands are being truthful with their sold-out labels and which are claiming it as part of their strategy.
Marking a product as sold out increases the sense of urgency around buying it and taps into that all-consuming fear of missing out (FOMO). No one wants to feel like they’ve been pipped to the post by every other shopper out there.
The Makings of a Viral Product on TikTok
TikTok has a large and relatively young audience that’s eager to find new products (or old ones) that tackle their biggest pain points. And, once they find something that works, they’re well-positioned to share it with their friends, family, and followers.
This has led to an increase in products going viral and quickly selling out around the world. To create your own viral opportunity, make sure you have a product that has a specific purpose — and tap into relevant influencers and their audiences to get started.
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DOWNLOAD NOWWritten by: Lizzie Davey
Lizzie Davey (she/her) is a freelance writer and content strategist for ecommerce software brands. Over the past 10 years, she's worked with top industry brands to bring their vision to life and build optimized and engaging content calendars.
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