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    Agentic Shelf

    An agentic shelf is a digital shopping experience in which autonomous artificial intelligence (AI)-powered agents find, browse, and purchase products on behalf of a consumer.

    What Is an Agentic Shelf?

    First there was the physical in-store product shelf. Then, ecommerce came and shoppers found and purchased products on the digital shelf. Now, AI is taking that to the next level with the agentic shelf, which is backed by AI agents that can make autonomous ecommerce decisions. With the agentic shelf, AI agents use inputted data to personalize the shopping experience for users. But in addition to making recommendations, AI agents on the agentic shelf also execute decision-making. They can restock inventory, make purchases, and generate offers based on customer interests. The agentic shelf is virtually invisible to human shoppers, though a lot is happening behind the scenes. AI agents are analyzing shoppers’ interests and needs so they can make informed commerce decisions on their behalf.

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