Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadA retail channel manager organizes, supervises, and monitors the sales operations for one or more customer engagement channels within a brand’s overall ecosystem.
Most retail organizations in the modern commerce landscape use several sales and marketing channels to connect with consumers and drive them closer to conversion.
A retail channel manager oversees all aspects of one or more of those channels, ensuring consistency and effectiveness within individual channels and across the whole omnichannel experience.
A retail channel manager who oversees a brand website ecommerce presence, for example, might focus on optimizing the site for search, creating engaging product content, and forging a seamless pathway to purchase.
A social media manager, on the other hand, might create social content, facilitate influencer partnerships, and interact with consumers on their preferred platforms. Successful retail channel managers are able to use data to understand what their consumers want.
Because managing channels can require significant time and effort, many brands outsource channel management to third-party vendors or adopt data and content management systems to streamline their operations.