Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadAn omnishopper is a consumer who uses multiple channels — often at once — to find, browse, research, and purchase products.
In the fast-paced, modern world, most consumers are omnishoppers, using multiple channels, devices, and commerce pathways to find and purchase products. An omnishopper might shop in-stores, for example, while using their phone to look for more product information and search for customer reviews online.
The omnishopper represents core elements of today’s consumer demand: the need for accurate product information on every sales channel, the ability to seamlessly move from one channel to the next, and the desire for a consistent and convenient brand experience no matter where they’re shopping.
The omnishopper is primarily a researcher. They look for brands that connect with their values. They want accurate, consistent, and up-to-date product information on every channel they peruse. They want to know they’ve received the best product at the best time.
Brands that deliver this kind of experience are poised to win business — and customer loyalty.