According to Google Shopping data, only 1 in 10 smartphone users are certain about the specific brand they want to buy when they first begin looking for information online. The same study found that 2/3 of smartphone users agree that when conducting a search on their smartphones, they look for the most relevant information regardless of brand. These stats suggest consumers are less loyal to brands and more loyal to relevant information that they can discover at their time of need.

Puja Chokshi and Anand Vora of Google Shopping Partnerships will discuss how brands can compete on the next-generation of digital shopping experiences in an upcoming webinar: How to Build Your Brand and Your Business with Google Shopping.
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Written by: Cara Wood
Cara Wood (she/her) is a writer and former director of brand journalism at Salsify, where she specialized in creating content to help brands excel in ecommerce. Her work has helped organizations enhance their digital shelf and product experience management strategies.
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