Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadPersonas are archetypes or avatars that businesses create to better understand a group of users, typically customers.
In order to meet the needs and demands of a certain group, businesses first need to understand who makes up that group. That’s why they often create personas to outline the main traits, demographics, behaviors, and interests of that group.
The best personas are built using real customer insight and data, including that gathered from surveys, focus groups, and sales analytics.
When businesses can draw on data, they can build customer personas that more accurately reflect the actual locations, ages, genders, income levels, and interests of their customers.
In some cases, businesses will use data to build out personas of their ideal customer — one they aren’t currently reaching. With personas in hand, businesses can adjust their marketing and sales initiatives to best connect with the needs, demands, and interests of these consumers, such as targeting social media ads, segmenting email campaigns, and sending personalized marketing to particular customers.