Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadAnswering the question of what is a buyer persona, it’s a fictionalized representation of a company’s ideal customer, created using market research, demographic data, and existing customer data.
Because businesses today tend to sell multiple products through many different commerce channels, they often create multiple buyer personas to help them tailor their marketing and sales funnels to the right consumers. A buyer persona outlines who the ideal customer is, what challenges they might be experiencing, why they might see the organization’s product as a solution to those challenges, and what ways they prefer interacting with the company, among other details.
Buyer personas also give a brand or retailer insight into how customers evaluate their products, which can help the business adjust its production, marketing, and sales initiatives to better meet their shoppers’ needs.
For businesses with ecommerce channels, research-informed buyer personas provide critical data on how customers are moving through digital purchasing pathways — and where they’re getting stuck.
With this information, businesses can update their product data, streamline their purchasing channels, and ensure they engage with customers in the ways they prefer.