Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadMultichannel is a marketing term that refers to businesses that sell products to consumers via multiple channels, including ecommerce, social media, email, and others.
When businesses use a multichannel marketing strategy, they identify their consumer base and establish multiple channels through which they can reach and sell to those consumers.
The primary objective of a multichannel strategy is to provide several pathways, such as print, online, social media, display ads, and email, to connect with customers. This approach ensures that consumers have many brand touch points to keep the business top of mind.
In a multichannel strategy, each channel functions separately from the next, offering individual opportunities for businesses. This strategy can benefit businesses by allowing them to create unique strategies and capitalize on channel-specific opportunities.
However, having separate, disconnected channels can also lead to inconsistent messaging and user experiences across the channels. This challenge is why many modern businesses opt for omnichannel models, which connect all channels under one central strategy to provide customers with a unified experience across all touch points.