Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
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Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
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Gain the latest tips, industry trends, and actionable ecommerce insights.
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API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadFrictionless ecommerce is when businesses minimize the number of steps and obstacles a consumer has to move through to purchase a product online.
Within today’s convenience economy, consumers expect streamlined brand experiences that allow them to seamlessly move from channel to channel and purchase products when and how they prefer. This kind of frictionless ecommerce experience ushers consumers through the sales funnel without interruptions or sales-losing disruptions.
Frictionless commerce experiences have taken over retail in the form of self-serve kiosks, curbside pick-up, and mobile ordering apps. Ecommerce businesses are similarly relying on various technologies to give consumers quick, easy, and frictionless online buying experiences. Online chatbots can answer consumer questions quickly. Social media platforms have enabled consumers to purchase products directly from their apps. And many ecommerce businesses allow customers to bypass the lengthy purchasing process by buying products with just one click.
To create this kind of frictionless ecommerce, businesses need to first use data to identify where in the sales funnel they’re losing consumers and then remove obstacles in those areas.