Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
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Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
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Gain the latest tips, industry trends, and actionable ecommerce insights.
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API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadDigital experience management refers to the ways brands optimize their experience to provide customers with relevant and engaging information they need to discover, browse, and buy products.
In today’s fast-paced ecommerce landscape, enabling a positive customer experience is critical to success on the digital shelf. Customers’ engagement with brands influences their future interactions and purchasing decisions with that brand, so managing that experience is key.
Digital experience management is the process of monitoring, optimizing, and refining the customer experience online. For successful digital experience management, brands and retailers must first gather insights and data about how their customers are engaging with their brand presence online, including on websites, ecommerce platforms, and social media.
After businesses have insight into their customer experience, they can identify areas where consumers are getting stuck on the purchasing pathway, streamline costly or clunky workflows, and ensure they’re delivering a cohesive experience across all their customer touch points.
This is especially critical for businesses with omnichannel marketing strategies. Maintaining a consistent brand message across channels is core to digital experience management.