Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadChannel segmentation is when businesses tailor marketing initiatives to customers grouped by a shared characteristic, such as their buying behavior, demographics, or interests.
When it comes to engaging customers, casting too wide of a net can result in a failed sales or marketing initiative. Many brands use channel segmentation to sort consumers into groups and then tailor their marketing materials to connect specifically with members of each group.
Brands can segment consumers using four methods. When sorting consumers based on demographics, brands look at things such as age, gender, income level, or background. These characteristics might clue the brand into what kinds of products or messaging the group prefers.
Behavioral segmentation occurs when brands use previous buying history, such as past purchases, social engagement, or brand interactions, to customize marketing materials.
Channel segmentation by geography helps brands connect with consumers in particular regions, such as marketing bathing suits year-round to consumers in warm regions.
Psychographic segmentation focuses on consumers’ personalities and values, such as particular groups looking for ethically made clothing.