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    AI Shopping Tool

    An AI shopping tool is a digital assistant backed by natural language processing (NLP) that helps shoppers explore products and services.

    What Is an AI Shopping Tool?

    Many brands today deploy AI shopping tools to bring a more customized, curated experience to consumers. AI shopping tools analyze data and product information to personalize the shopping experience to a particular customer’s needs, browsing history, and purchase history. These technologies can also assist with other areas of shopping, including comparing prices, helping customers find the right products, predicting upcoming price changes, or exploring brands. Say a shopper is looking for a small, inexpensive grill for their patio. An AI shopping tool could serve up a list of grills within a particular size and cost range, along with links to brand websites that sell those specific items. In this way, AI shopping tools bring accuracy, personalization, and support to improve the overall customer experience.

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