Chat Directly with Shoppers on Third-Party Retailers

Learn how to start for free

Introducing Salsify Chat

With Salsify Chat, brands can chat with shoppers right from their product detail pages on retailer websites. Get valuable product feedback, insight into gaps in product page content, and intel on how to improve the shopping experience. Give shoppers the answers and confidence needed to hit the buy button and become your customer.


Salsify Chat is the only solution that connects to a wide range of chat and customer service tools through a common interface so shoppers can initiate a real-time conversation with brands. Salsify Chat is used by brands every day across a network of retailers that includes Walmart, Target, and Office Depot and is part of the Salsify ecosystem of thousands of brands.

Watch How Salsify Chat Works


Get started today with Salsify Chat. Chat volumes of up to 50 chats per month is completely free and requires minimal setup.

Learn how to Start for Free!