Content drives ecommerce. Brand suppliers should be the best source of data, but getting high quality content for new SKUs from brands can be a lengthy and error-prone process.
HOW CONTENT SERVICE PROVIDERS CAN HELP RETAILERS
Brand suppliers are investing in technology partners to streamline their internal processes, build and protect brand compliance and recognition, and manage and enhance content. Because of this trend, working with Content Service Providers (CSPs) with broad supplier adoption can dramatically reduce time-to-market and increase the depth and quality of content retailers receive.
However, there is no silver bullet. No one CSP—even for a given category—has full coverage of every supplier and every piece of data you need to merchandise effectively online. Each CSP offers different brand coverage, data capabilities, and other services. It takes multiple sources to build the breadth of content that enables delivering unique and compelling product experiences to consumers.
AMAZON AND WALMART ARE USING CSPs TO WIN ON THE DIGITAL SHELF
Working with as many CSPs as possible is quickly becoming the best practice for optimizing the growing ecosystem. In fact, retailers like Amazon and Walmart have moved to an agnostic model, certifying and integrating all CSPs to increase SKU coverage and enhance product content as quickly as possible. Walmart has even taken this approach so far as to publish their CSP partner list along with their respective capabilities.