Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadA value chain is the step-by-step order of operations a business uses to create a product or service, starting with raw materials and ending with delivery to the customer.
To get products into customers’ hands effectively, businesses need smooth operations and workflows that allow teams to add value to the production process. This kind of value chain enables businesses to categorize parts of their operations for efficiency and effectiveness.
Any given value chain involves specific operational steps, including managing the receipt of materials from outside vendors, transforming raw materials into products for sale, marketing products to particular audiences, delivering products to customers, and providing service and support to customers. Within each of these steps are multiple additional steps — such as maintaining vendor relationships and developing the right technologies — that help businesses operationalize and stay organized.
The core idea of a value chain is that every step of the workflow — and every vendor that contributes to each step — adds value to the process and product being created, delivering maximum value at the lowest cost and highest competitive advantage.