Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadPurchase anxiety is a psychological effect that occurs when consumers are hesitant to buy a product, primarily because they know little about it.
Many consumers experience purchase anxiety before making big-ticket purchases or when buying something that they haven’t yet seen in person.
For this reason, online shoppers tend to feel purchase anxiety more commonly than in-stores shoppers. Online consumers are often nervous about product quality, payment security, and brand connection.
There are many things ecommerce businesses can do, however, to combat purchase anxiety and help consumers make informed, confident purchases. Adding and managing reviews online, for example, gives consumers real-life feedback that can inform their purchase.
Offering easy ways to reach customer service, such as through chat, can help consumers get answers to their questions before making a purchase.
Providing detailed, up-to-date product information is crucial to helping ease purchase anxiety, as it gives consumers details they would otherwise get from shopping in-stores.
Including product videos and images that allow consumers to see the products before buying also helps significantly.