Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
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Gain the latest tips, industry trends, and actionable ecommerce insights.
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Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadAn in-store experience refers to the feelings, thoughts, and perceptions a consumer experiences while shopping in a brick-and-mortar location.
Whether they’re shopping in a store or online, the consumer’s experience is critical to building loyalty, encouraging repeat business, and driving sales. And while shoppers are increasingly turning to ecommerce to buy products, businesses with brick-and-mortar locations can’t underestimate the power of providing a strong in-store experience.
The consumer’s feelings, beliefs, thoughts, and perceptions all help determine their in-store experience. These perceptions are based on a number of factors, including the tone and atmosphere of the store; the customer service the consumer experiences while shopping; the pricing and merchandising of products throughout the store; and the types of product options they can access.
Brands and retailers can improve the in-store experience and build customer loyalty by offering more convenient, personalized engagement. And because many shoppers will research products on their phone while shopping in-store, having cohesive branding across all sales channels can also boost the consumer’s experience.