Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadAn event-triggered email is an automated email that a business sends to a consumer directly after the consumer has completed an action, such as purchasing a product.
An event-triggered email is a critical part of most ecommerce businesses' marketing strategies. These emails are automatically sent to consumers after they’ve completed an action, such as purchasing a product, viewing a product online, engaging with a brand on social media, contacting customer service, or signing up for a brand newsletter.
Event-triggered emails are typically auto-populated and automatically sent immediately after the event occurs. This automated process helps ensure that the brand is able to connect with consumers without the heavy manual lift.
Additionally, event-triggered emails help give consumers peace of mind after they’ve completed an action. If a consumer purchases a product online, for example, they want confirmation that their purchase was successful. An event-triggered email provides and sustains this level of confidence, which can help foster a positive shopping experience and boost repeat business.