Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadCustomer validation is a product or brand development stage in which a business tests a product or marketing material with customers to verify that it meets their needs.
When a business creates a new marketing strategy or launches a new product, it goes through several stages of development before releasing its initiative to the public. The customer validation stage happens after the business has outlined and acted on initial plans.
When they have a minimum viable product — or a basic, “rough draft” iteration of the product — to show, the business engages a group of customers in the customer validation stage to have them test the product. By soliciting qualitative and quantitative insights from those customers, the business can learn what product aspects are — or aren’t — meeting consumers’ needs.
To validate the product, businesses typically engage several segments of consumers to gain a wide variety of feedback.
Analyzing the feedback involves identifying the specific improvements that the business could take to better align with customer needs. Then, the business develops additional features or makes adjustments to provide a better product experience.