What Is PXM?

What Is PXM?

PXM for Brands

Lead the digital shelf with product experience management (PXM).

PXM for Retailers

Source supplier product content efficiently and at scale with PXM.

What Is the Digital Shelf?

Learn about the digital shelf, including strategies for winning sales.

Build Winning Shopping Experiences

Learn how to engage and convert more shoppers with these winning tips.

Solutions

For Brands

Centralize

Centralize all your product content, no matter where it lives.

Connect

Connect across the digital shelf to deliver engaging product experiences.

Automate

Learn how to automate manual processes to improve efficiency, accuracy, and product detail page (PDP) conversions.

For Retailers

Onboard

Accelerate your supplier and product data onboarding.

Validate

Ensure up-to-date product data is always available to your customers.

Automate

Gain the freedom to scale your business with automation.
Products

PXM Product Experience Management

PIM

Learn about Salsify’s enterprise PIM solution.

Syndication

Easily syndicate product content to every consumer touch point.

Enhanced Content

Easily enrich product pages with below-the-fold content and rich media.

Catalog Sites

Share customized, up-to-date digital product catalogs.

Automation and AI

Automate business processes and enhance Salsify workflows with AI.

Digital Shelf Analytics

Continuously optimize your organization’s product content syndication.

GDSN Data Pool

Synchronize standard supply chain, marketing, and ecommerce attributes globally.

PXM Platform, Integrations, and APIs

Integrate the PXM platform with the rest of your enterprise systems architecture.

Grocery Accelerator

Leverage the first-ever category-wide PXM accelerator in the grocery industry.

PXM App Center

Gain extensions, integrations, and destinations with the PXM App Center.

SXM Supplier Experience Management

Supplier Onboarding

Accelerate supplier onboarding while ensuring your schema requirements are met.

Product Listing

Sell products faster with Product Listing.

Content Enrichment

Increase online conversions with Content Enrichment.

Automation

Win on the digital shelf by automating manual tasks.

SXM Platform, Integrations, and APIs

Integrate the SXM platform with the rest of your enterprise systems architecture.

PXM Network

Syndication Network

Automate how you exchange product content data to the digital shelf.

Enhanced Content Network

Use Enhanced Content to turn product pages into product experiences.

Commerce Platform Integrations

Create winning product experiences everywhere shoppers are, including on owned sites.

GDSN Data Pool

Synchronize standard supply chain, marketing, and ecommerce attributes globally.

Open Catalog

Connect to the digital shelf faster with an open, standardized, and free product catalog.
Partners

Solution Partners

Find a Solution Partner

Learn more about Salsify solution partners.

Become a Solution Partner

Learn how to become a Salsify solution partner.

Technology Partners

Find a Technology Partner

Learn more about Salsify technology partners.

Become a Technology Partner

Learn how to become a Salsify technology partner.
Resources

Resources

Resource Library

Explore our ecommerce resources to get everything you need to win on the digital shelf.

Blog

Read our blog to get actionable insights for navigating changing markets and industry demands.

Webinars

Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.

Engineering Blog

Explore our engineering blog to get developer resources, insights, and tips.

Events

Register for our upcoming in-person and virtual events to connect with other industry insiders.

Knowledge Base

Investigate our knowledge base to build your Salsify skills and understanding.

Product Updates

Explore the latest news and updates for Salsify products.

API

Examine our comprehensive API and webhook guides to start working with Salsify quickly.
Salsify 2024 Consumer Research Report

2024 Consumer Research: The Modern Buying Journey

Download Salsify's report to get insights into the latest trends and consumer behaviors.

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      Customer Returns

      Customer returns occur when customers bring a product they previously purchased back to the retailer for a refund or store credit.

      What Are Customer Returns?

      Customer returns can seem fairly straightforward: the customer purchases a product, then brings the product back to the store for a refund.

      But this simple process can cause a logistical headache for many businesses, as they have to process the return and adjust their budgeting and sales data accordingly. Additionally, it can be difficult for businesses to accurately forecast their budget when they don’t know when or how many customer returns will be made.

      Customer returns can happen for several reasons: the item arrived broken, the customer purchased the wrong item, or they don’t need the item any longer. In other cases, such as a customer disapproving the quality of a product after they purchase it, can be detrimental to the customer relationship.

      That’s why it’s important for businesses to provide online shoppers with detailed product descriptions, images, and videos to help customers purchase the right products and avoid returns.

      Digital Shelf Deep Dive

       

      Related Terms

      Related Resources

      Infographic

      Product Pages: What Consumers Want in 2023
      On-Demand Webinar

      Why perfect product detail pages help you win on the digital shelf

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