Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadConsumer research is qualitative and quantitative data that businesses gather to learn more about their customers, including their preferences, buying habits, and general attitudes toward the business.
As a broader effort to learn more about a business’ market, consumer research provides business leaders with in-depth information about their consumer base. To collect and record this information, brands and retailers can conduct surveys, one-on-one interviews, group interviews, or focus groups.
They might also use available demographic data or sales numbers to identify quantitative trends about how customers are engaging with their products or services.
The information gathered through consumer research efforts can be invaluable to a business. By gaining insights into their consumer base, brands and retailers can make strategic adjustments to their sales and marketing initiatives; learn how their customers are engaging with their digital presence; get a feel for what products or services they might want; and find ways to reduce costs for in-store and online channels.
Perhaps most importantly, businesses can use customer research to pinpoint and sell directly to their ideal customer.