Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
Webinars
Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadBrand preference is when customers favor one brand over another, indicating a measurement of marketing success on the brand’s part.
Customers are bombarded with millions of brands and businesses to choose from around the world. But when consumers find brands that provide positive, seamless experiences, they often purchase from that brand again and again. This kind of brand preference can quickly turn into brand loyalty, in which the customer advocates for and promotes the brand to others.
Businesses can foster brand preference over time by creating consistent, streamlined, and cohesive brand experiences for their consumers. These experiences include consistent, engaging branding across all sales channels; detailed product descriptions that give consumers everything they need to make an informed purchase; quick, seamless checkouts; and marketing that evolves to meet customers’ needs.
When customers feel confident in a brand and its products, they’re more likely to prefer that brand over its competition. And that means repeat purchases, brand advocacy, and even brand ambassadorship.