Learn about the digital shelf, including strategies for winning sales.
How (and How Much) Will AI Change Shopping
Rob Gonzalez, Salsify co-founder & CMO, explains the shift to chat-based discovery and how brands can prepare.
Learn MorePIM
Manage all product content in one central system of record.
Syndication
Easily syndicate product content to every consumer touch point.
Enhanced Content
Enrich product pages with below-the-fold content and rich media.
Intelligence Suite
Bring AI-powered capabilities directly into your Salsify workflows.
Grocery Accelerator
Leverage the first-ever category-wide PXM accelerator in the grocery industry.
GDSN Data Pool
Synchronize standard supply chain, marketing, and ecommerce attributes globally.
Digital Shelf Analytics
Continuously optimize your organization’s product content syndication.
Catalog Sites
Share secure, on-brand, and always up-to-date digital product catalogs.
Automation and AI
Automate business processes and enhance Salsify workflows with AI.
PXM Platform, Integrations, and APIs
Integrate the PXM platform with the rest of your enterprise systems architecture.
Resources
Resource Library
Explore our ecommerce resources to get everything you need to win on the digital shelf.
Blog
Read our blog to get actionable insights for navigating changing markets and industry demands.
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Watch our on-demand ecommerce webinars to gain expert advice and tips from our community of industry leaders.
Customer Blog
Gain the latest tips, industry trends, and actionable ecommerce insights.
Knowledge Base
Investigate our knowledge base to build your Salsify skills and understanding.
API
Examine our comprehensive API and webhook guides to start working with Salsify quickly.
2026 Consumer Research
Our latest report shares shoppers' fresh insights on buying behavior, loyalty, AI trust, and more.
DownloadThe awareness stage is a phase of the marketing or sales funnel in which customers learn about a brand or business for the first time.
The marketing or sales funnel illustrates the phases a customer goes through to learn about a brand; research that brand’s products and identity; and ultimately decide whether or not to buy from that brand. The awareness stage is the first phase of that funnel, which accounts for customers learning about a business’s identity for the first time.
The awareness stage is arguably the most important stage of the funnel, as first impressions can influence a customer’s relationship with a brand thereafter. That’s why businesses put considerable time, energy, and money into developing awareness-level content and branding to foster a strong initial reaction.
In this stage, many brands will develop content to help potential consumers identify a problem they’re having. In the next stages, which involve consideration and evaluation of products, the brand will establish their product as the solution to that problem. Altogether, the funnel encourages customers to purchase from that brand.