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    Salsify Services

    Salsify Services provides a comprehensive portfolio of services to help customers win on the digital shelf.

    Salsify Services Enables Brands and Retailers To Maximize Business Outcomes

    Accelerate Time To Value

    Gain an inside perspective into Salsify’s technology and research and development (R&D) road map — leveraging a global workforce of 800 talents, including more than 100 digital transformation consultants.

    Salsify global services

    Achieve Operational Excellence

    Benefit from our unique insights into successful implementation strategies and management plans — stemming from our experience with hundreds of clients spanning across multiple verticals, including consumer packaged goods (CPG), home improvement, beauty and personal care, and fashion.

    Salsify Product Catalogs

    Drive Adoption

    Maximize your success with our additional services, including onboarding support and training certification programs.

    Salsify Certification

    Accelerate Time To Value

    Gain an inside perspective into Salsify’s technology and research and development (R&D) road map — leveraging a global workforce of 800 talents, including more than 100 digital transformation consultants.

    Salsify global services

    Achieve Operational Excellence

    Benefit from our unique insights into successful implementation strategies and management plans — stemming from our experience with hundreds of clients spanning across multiple verticals, including consumer packaged goods (CPG), home improvement, beauty and personal care, and fashion.

    Salsify Product Catalogs

    Drive Adoption

    Maximize your success with our additional services, including onboarding support and training certification programs.

    Salsify Certification

    Our Approach

    • Design

      Start off right with a tailored action plan based on your unique goals and objectives.

      Benefit from proven best practices and guidance from Salsify experts.

    • Deploy

      Implement Salsify solutions that are expertly architected and professionally integrated into your existing tech stack.

      Configure Salsify solutions to meet your requirements and generate the desired business outcomes. 

    • Adopt

      Ensure Salsify solution adoption across your organization.

      Leverage our services offerings — including supplier onboarding and certified training programs — to ensure your organization is properly prepared to take advantage of your Salsify investments.

    • Sustain

      Scale and optimize your use of the Salsify Product Experience Management (PXM) platform as your ecommerce needs evolve.

      Benefit from our continually evolving and expanding services and product functionality to improve your competitive advantage.

    Salsify Services Offers a Wide Range of Services To Help You Achieve Your Desired Business Outcomes

    Implementation Services

    Establish the foundation of your Salsify solutions with professional implementation services and guidance, including testing, documentation, rollout, and go-live support.

    Configuration Services

    Receive expert support as you expand your digital shelf offerings and need to leverage your Salsify instance further. Map additional digital shelves or configure more complex workflows with ease.

    Training Services

    Learn from our experts with a wide range of enablement tools and programs that help ensure your organization is able to adopt and use Salsify solutions with confidence.

    Workshop Services

    Enhance your team’s ability to operate your Salsify instance with focused group sessions leveraging our digital shelf experts.

    Custom Development Services

    Go beyond our standard Salsify solutions by taking advantage of custom configurations that are scoped, developed, and verified to meet your unique requirements.

    Trusted Advisor Services

    Define your goals and key performance indicators (KPIs), set up governance structures, and evangelize the program throughout your organization with a services advisor who will guide you through your digital transformation.

    Expert Professional Services

    Integrate and operate your Salsify solutions for maximum performance with technical consultation at any point in your journey.

    Supplier Onboarding Services

    Leverage our proven, frictionless onboarding program to bring your suppliers up-to-speed on how to use the Salsify Supplier solution.

    Managed Services

    Leverage our supplementary resources to support your in-house team to achieve long-term initiatives, whether it is managing your Salsify Instance, Syndication or Retailer Operations.

    Salsify Managed Services

    Salsify Managed Services is a value-based service, giving you flexible and continuous access to our ecommerce experts, so you can grow faster in the digital shelf, get products to market faster, and amplify your team’s impact.

    EXPLORE MANAGED SERVICES
    Salsify Managed Services platform administration
    Platform Administration

    Your Salsify account is managed end to end, from user setup to group configurations, with strict security policies ensuring secure, worry-free operations.

    Data governance Salsify Managed Services
    Data Governance

    Expert setup, maintenance and organization of your product data to keep content clean, accurate, and always up to date.

    Syndication support Salsify Managed Services
    Syndication Support

    Custom design and implementation of syndication strategies to streamline your product content and accelerate go-to-market.

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    Manual New Item Setup

    End-to-end management of New Item Setup – from data entry to feedback resolution – for any retailer, including those outside the Salsify Network.

    ecommerce seo and ai salsify
    Manual Product Content Refresh

    Ongoing maintenance of retailer portals to keep product content updated, including destinations outside the Salsify Network.

    Man in Bubble Vest Holds an iPad in a Warehouse GDSN Salsify-1
    GDSN Support

    Specialized management of GS1 GDSN® distribution, guaranteeing ongoing compliance and ensuring accurate data synchronization.

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    Last-Mile Support

    Experts work directly with retailer portals and support teams to resolve post-publication issues on key retailers like Amazon, Walmart, and Target.

    Service You Won’t Find Elsewhere

    • Proven Global and Industry Expertise

      With 1,000+ successful engagements worldwide, we bring best practices from diverse industries and markets.

    • True Platform Experts

      Our team works exclusively on Salsify. That means you’re getting deep, specialized knowledge from experts who know the platform inside and out. 

    • Deeply Embedded Within Salsify

      We work closely with R&D, Support, and Customer Success to solve issues fast, keeping you in the loop on product updates.

    • Industry Expertise, Always Within Reach

      Located across multiple time zones, our team includes experts based in the United States, Portugal, France, UK, and Australia. 

    Salsify Customer Hub

    A central destination for expert-backed tools, connecting with peers, and accessing insights that will transform your ecommerce strategy.

    Testimonials

    buying behavior online food and beverage shoppers

    Customer in the Food and Beverage Industry Drives Digital Transformation

    Over the last four years, Salsify has provided this food and beverage customer with a full range of services — from global program development to ongoing services enabling new market activation, existing market expansion, technical consulting, and user training.

    Through utilizing Salsify’s PXM platform and products, this customer is now live in over 40 markets.

    Connect With the Experts

    Salsify Services provide the resources and expertise you need to maximize your Salsify investment. We’re looking forward to connecting with you. If you’re interested in our services, please contact your account manager for more information.