Product reviews are an essential aspect of product detail pages (PDPs) across retailers. But it's often challenging to monitor and respond to each review without dedicated resources.
This is why we've launched Salsify Review Insights, a set of features that helps brands collect, review, and respond to customer feedback within Salsify.
Salsify Review Insights are part of our analytics offering, giving teams a holistic view of performance to help drive ranking and sales. This new module offers many helpful features.
Get an automated task notification for every new Amazon Review, helping your team gain efficiency and respond faster. No more waiting a week for Amazon’s review report. Use Salsify workflows so the right team member can respond quickly.
Access our unified dashboard to see trends in customer sentiment.
Share review data across teams with our easy export option.
Review feedback alongside your product page content, which will help you quickly understand what to update.
Salsify Reviews Insights is one of several insights modules that Salsify provides to help brands continuously improve product experiences and respond to market changes quickly.