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Chat Directly with Shoppers on Third-Party Retailers

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Introducing Salsify Chat

With Salsify Chat, brands can chat with shoppers right from your product detail pages on retailer websites. Get valuable product feedback, insight into gaps in product page content, and intel on how to improve the shopping experience. Give shoppers the answers and confidence needed to hit the buy button and become your customer.


Salsify Chat is the only solution that connects to a wide range of chat and customer service tools through a common interface so shoppers can initiate a real-time conversation with brands. It’s fueled by technology Salsify acquired through its purchase of Welcome Commerce, and is already used by brands every day across a network of retailers that includes Walmart, Target, and Office Depot.

Watch How Salsify Chat Works


Get started today with Salsify Chat. Our Freemium offer includes 50 chats per month free of charge.

Learn how to Start for Free!