Incident FAQ

Last Modified: September 9, 2019


To our valued customers, 

We were informed by Segment, a third-party analytics SaaS provider, and CircleCi,  a third-party continuous integration SaaS provider, that an unauthorized party gained access to Segment and CircleCi product usage data. More information about the incident can be found on the Segment and CircleCi websites. 

There is no action required of you. We take security seriously and wanted to make you aware of the incident. 

How the incident affected Salsify and its platform:

There was no customer personal, financial, or sensitive data disclosed by Salsify in connection with the incident.  However, Salsify on occasion refers to customer names in its CircleCi project repositories and branches and as a result, customer names only may have been disclosed in connection with this incident. 

What we are doing:

Salsify is satisfied with the vendors’ remediation. There is no additional action for us to take as a result of the incident.  

If you have further questions or concerns, please do not hesitate to contact us security@salsify.com

-The Salsify Security Team