After much research and comparison, a shopper has narrowed their selection to your product and two other products.
How could you ensure your product is the one ultimately purchased? You need to know how to win the Amazon buy box to tip the scale in your favor.
Brands have risks and opportunities surrounding pricing, inventory, content, and product reviews. Understanding how each contributes to how your products perform on Amazon could help your brand build an effective strategy to drive product discovery and sales.
It's possible to win the Amazon buy box every time. Here are four steps to help you build a winning strategy.
Step 1: Anticipate Inventory Fluctuations and Resupply in Real-Time
Consumers have zero tolerance for brands who showcase a product, but don’t have the inventory to support the demand.
Selling out of a product is, in many ways, a bad thing. Shoppers will simply move on and purchase one of the other products on their shortlists.
Using predictive insights, brands can maintain dominance by keeping tabs on sales velocity, knowing potential inventory sell-throughs in advance, and being alerted to low numbers.
As soon as a low-inventory trigger is sounded, pre-determined internal processes will launch to pad low levels before the consumer is even aware. A key to this strategy is ensuring the manufacturer or distributor is in the loop so they can also plan for shortages.
Step 2: Keep a Pulse on Price Changes and Competitive Pricing
Visibility into Amazon’s pricing timetables and logic can be one of the most frustrating concerns for brands.
Amazon often drops prices without indicating beforehand, leaving some brands scrambling to match pricing among their other channels.
An effective digital shelf analytics solution could provide helpful Amazon buy box monitoring. This tool offers an in-depth look at which brands and products are winning the sale, those sales prices, who is driving the price fluctuations — Amazon, the brand, or competitive retailers — and potential violations by third-party sellers.
Step 3: Optimize Reviews on Your Product Pages
Shoppers often use the number of stars to determine if a product listing on Amazon is even worth opening. Product reviews must be a priority.
Positive reviews should be acknowledged, and negative comments should be addressed and remedied. Doing so will help float your products to the top of search results, leading to more sales and (eventually) more reviews.
Step 4: Optimize Product Content and Imagery Regularly
For global shoppers, the quality of your product content is one of the most important features for making buying decisions. From the number of feature bullets you list on your product page and the length of your product titles and descriptions to the number and quality of product images, videos, and other enhanced content features, shoppers have high expectations for brands.
Regularly reviewing and optimizing product pages can help you maintain a competitive edge on Amazon and win the Amazon buy box. You must understand what works for your products and what doesn't.
Boost Insights, Boost Amazon Buy Box Wins
Getting enough insights requires pulling back the veil on Amazon's many mysteries — a feat that often proves difficult for brands to accomplish independently. An effective digital shelf analytics solution could help you identify opportunities for optimization based on industry-tested best practices.
Download the "10 Essential Product Page Best Practices (With Examples From Top Brands" to get tested tips for building winning shopping experiences.
